Dealing with an unresponsive landlord can be frustrating, especially when essential repairs are being ignored. Every tenant has the right to live in a safe, habitable home, and landlords are legally required to maintain their properties. If you’re wondering what to do when your landlord won’t make repairs, there are clear steps you can take to protect yourself and ensure the issue gets resolved properly.
1. Document the Problem Immediately
The first step is to document the issue as soon as it arises. Take clear photos or videos of the damage — whether it’s a leaking roof, broken heater, or faulty wiring. Keep records of the date the problem began and any communication with your landlord. Proper documentation provides strong evidence if you need to take further action later.
2. Notify Your Landlord in Writing
Even if you’ve mentioned the problem verbally, always follow up with a written notice. Include details of the issue, when it started, and a request for prompt repair. Sending this message by email or letter ensures there’s a clear, dated record of your request. In most cases, landlords respond faster when official notice is given in writing.
3. Understand Your Lease and Local Laws
Your lease agreement and local housing laws outline your landlord’s maintenance responsibilities. Typically, landlords must ensure the property is safe, functional, and complies with health standards. Review these sections to confirm your rights and responsibilities. Understanding the law helps you take the right action without violating your lease.
4. Give Reasonable Time for Repairs
Landlords are usually entitled to a reasonable amount of time to fix a problem, depending on its urgency. For example, a broken heater in winter should be repaired within a few days, while minor cosmetic issues may take longer. Allowing adequate time shows you’re acting fairly and strengthens your position if the issue escalates.
5. Contact Local Housing Authorities
If your landlord ignores repeated requests, your next step is to contact your local housing authority or tenant board. These organizations can inspect the property, verify code violations, and issue formal notices to the landlord. This adds legal pressure and may compel them to act promptly to avoid penalties.
6. Consider Withholding Rent or Making Repairs Yourself
In some regions, tenants are allowed to withhold rent or pay for the repair themselves and deduct the cost — but only under specific legal conditions. Before doing this, check your local tenant laws carefully. Acting prematurely could put you in breach of your lease. Always get written confirmation from an official housing agency before taking this step.
7. Keep Communication Professional
While it’s easy to get frustrated, staying professional is crucial. Keep all communication polite and factual. Avoid emotional language or threats. Calm and consistent follow-up messages often encourage cooperation and demonstrate that you’re handling the issue responsibly.
8. Explore Mediation or Legal Action
If all else fails, you may consider mediation or small claims court. Mediation allows both parties to discuss the issue with a neutral third party, often leading to quick resolutions without legal costs. If your landlord still refuses to comply, filing a complaint or pursuing legal action may be necessary to enforce your rights.
9. Know When to Relocate
Sometimes, the stress and inconvenience of dealing with an uncooperative landlord outweigh the benefits of staying. If repairs remain unresolved despite repeated efforts, it may be time to move to a better-maintained property. Your safety and comfort should always come first.
Final takeaway — what to do when your landlord won’t make repairs: Start by documenting the problem, giving written notice, and understanding your legal rights. If the issue persists, escalate through housing authorities or legal channels. Staying calm, organized, and informed ensures you handle the situation effectively while protecting your rights as a tenant.